Brochure: ClickSoftware ClickRoster

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ClickRoster helps organizations optimally staff employee shifts while taking into account organizational and industry rules and regulations; demand coverage; cost; employee working preferences; and the need to balance undesirable shifts such as weekends and vacations among appropriate employees.

An organization's demand and employee data can enter ClickRoster from any data source however ClickRoster integrates seamlessly with ClickSoftware's ServiceOptimization Suite receiving demand input from ClickForecast and resource information from ClickPlan. ClickRoster then optimally plans shifts for available employees in accordance with the organization's strategic goals. For example, a strategic goal may be to maximize demand coverage, minimize cost, or some combination of the two, and ClickRoster builds its shift plans in accordance with these goals.

ClickRoster is flexible enough to create shift plans days, weeks, or even months in advance, while also recalculating the shift plans dynamically based on last-minute changes.