Georgia Department Of Revenue Case Study

The Georgia Department of Revenue uses the motto "Faster. Friendlier. Easier.", but those words could be the rallying cry for most government entities in these tough economic times.

One part of the Georgia Department of Revenue's strategy for doing things faster, friendlier and easier is its recent implementation of an advanced returns processing solution. The state's system includes software from Fairfax Imaging and scanners from ibml. Fairfax Imaging is the leading reseller of ibml scanners in the state government marketplace.

The new system is also helping the department significantly increase its daily output, while reducing the number of jams on its scanners. It has also provided the state with state-of-art 2D barcode reading functionality, which captures critical tax payer information during scanning, automatically eliminating manual paper sorting and speeding turnaround.