Wireless Applications Help Maricopa County Expand Services, Improve Responsiveness And Reduce Labor

Maricopa County, which encompasses Phoenix and is home to more than half of Arizona’s population, is the fourthlargest county in the U.S. but continues to grow rapidly. Normally, the combination of size and growth would strain county services. But Maricopa has successfully met the challenge with innovation. Since implementing wireless handheld computers from Intermec, Maricopa County has expanded services, improved responsiveness and reduced its labor requirements by at least $40,000.

Maricopa County champions best practices. If one department does something well, it becomes the central provider to all county agencies. Many responsibilities fall on the Maricopa County Public Works Department, which has county-wide responsibility for inventory, asset and document management. The department’s own best practices for providing these services include extensive use of Intermec 750 Series handheld computers running multiple applications from Micromation, an Intermec Honors Partner highly experienced in the public sector.