Alabama's Largest Police Department Chooses New World Systems' Public Safety Software Solution

Troy, MI - Birmingham, Ala. has signed a contract to license New World Systems' integrated Aegis/MSP law enforcement records management system to replace an aging homegrown solution. Their current solution, in place since 1978, is no longer meeting the large department's needs.

"Our current mainframe system has created a very labor-intensive process that is just not efficient," said Birmingham Police Department Captain Ray Tubbs. "My biggest concern with the system through the years has been the fact that our incident data is only available for 16 months before it's archived. So not only is the information hard to query due to the multiple entry points, but information older than 16 months is just not in the system at all."

Captain Tubbs and his team selected New World Systems' Microsoft®-based MSP product that brings a high level of user-friendly technology. New World's integrated records management system will provide Birmingham with easy access to accurate information in their system, while eliminating redundant data entry for departments. Using New World's solution, officers will have access to the critical historical data they need.

"Most of the new staff is not familiar with a mainframe type of system," said David Allen, Network Systems Administrator for the Birmingham Police Department. "New World's Microsoft-based product really provides the ability to conform to how we want something done rather than having employees conform to the software itself."

Officials in Birmingham chose New World because they needed a company with a strong history of successful implementations that they could have a successful long-term business relationship with. "When Birmingham buys something we view it as a long-term relationship," said Captain Tubbs. "New World met all of our requirements. They are extremely stable, financially sound, not in any type of risk and have no evidence of any installation failure -- all of which are major factors for us. Other police departments we talked to told us New World does everything in their power to make the system work for you."

Birmingham joins several other Alabama customers, including nearby Hoover and the capital city of Montgomery, which will be critical to meet the goal of information sharing. Birmingham is the state's largest police department with 800 sworn officers, 71 communications and dispatch staff and more than 250 civilian positions. It is also the state's largest city with 242,820 residents. New World's solution will provide Birmingham's officers with more access to up-to-date information from their system.

"I see this as part of my legacy as chief," said Chief Annetta W. Nunn. "We believe that by putting the right tools in the officers' hands, by giving them access to critical information, and then by sharing that information within our department and across multiple jurisdictions we can improve the safety of our personnel and the public."

SOURCE: New World Systems