Aquila Gains Increased Efficiency, Faster Communication, And Enhanced Visibility Over Its Workforce

In order to upgrade its technology and equip field technicians with rugged wireless notebooks that would provide a multitude of tools and applications, Aquila chose General Dynamics Itronix GoBook III and XR-1 notebooks. Reliability, wireless capability, and price were key factors in the decision.

A few years earlier, the company had purchased six General Dynamics Itronix notebooks that had been extremely reliable. They offered all the wireless tools the company needed, as well as cost advantages over alternative products. So in October 2007, Aquila started a pilot program with the notebooks and by November 2007 the company began deploying them to the entire Customer Operations department. When the implementation is complete, all 325 field service technicians will carry a fully rugged notebook from General Dynamics Itronix.