Full Article: eGov And Transformation — The Pillars Of Document Capture

By Daniel Nore,
Federal Area Director,
Kofax

Historically, government service delivery and processes have been manually intensive and relied heavily on paper documents and forms. Over the past 10 years, government agencies have looked to information technology to speed service delivery, automate manual processes, and save costs. These initiatives often are referred to as transformation or eGovernment.