Strategic Planning Handbook for the Public Sector
Source: Management Concepts, Inc.
Balanced Measures for Strategic Planning: A Public Sector Handbook by Kathleen Monahan is based on the NPR Best Practices Report on Balancing Measures study
Balanced Measures for Strategic Planning: A Public Sector Handbook by Kathleen Monahan is based on the NPR Best Practices Report on Balancing Measures study. The book expands on these practices and maps out how to use them to improve strategic planning. According to the publisher, the book translates today's most effective approaches into action steps for meeting a mission through the right balance of customer expectations, employee needs, and fiscal responsibilities.
The 235-page text is designed to help public sector readers define customers, stakeholders, and their value chain; Gather input and allies; measure team and individual performance; communicate internally and externally; and create cascading performance management. The book will be available in December 2000.
ISBN 1-56726-096-9
Order code: B969
Management Concepts, Inc., 8230 Leesburg Pike, Suite 800, Vienna, VA 22182. Tel: 703-790-9595. Fax: 703-790-1371.
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